We’re here to help

PawPlan support

The quickest way to reach us is hello@litany.dev. Please include what you were trying to do, what happened, and your app version. Do not email passwords, private health records, or payment card details.

Send feedback from the app

Open PawPlan, go to Settings, then choose Send feedback. This lets you report a problem or share an idea without putting private meal or pet details into analytics.

Restore a subscription

  1. Confirm the device is signed in to the Apple Account or Google Play account used for the original purchase.
  2. Open PawPlan’s subscription screen and tap Restore Purchases.
  3. If access still does not return, email us with your PawPlan app version. Never send your store password.

Apple and Google manage billing and refunds for purchases made through their stores. You can view or cancel subscriptions in your App Store or Google Play account settings.

Delete your account

In PawPlan, open Settings, choose Delete account, and confirm. For security, you may need to sign in again first. This removes your PawPlan account and associated user data, including uploaded images and recipes you published. You can also start a request from our web account-deletion page. Some limited records may be retained where required for security, legal compliance, or backup rotation.

Food and health questions

PawPlan is an organization and planning tool, not veterinary advice. Ask a veterinarian or board-certified veterinary nutritionist whether a recipe and portion are appropriate for your dog, especially for puppies, pregnant dogs, or dogs with medical conditions.